Email send and 2 in-product announcements informing our customers that:
Dialpad Support is now called Dialpad Contact Center!
Why the rename? We want to realign and rebrand our product so that it’s clear that Dialpad’s offering is more robust than just a call center. We offer reporting and dashboards, agent coaching, calling capabilities, and native integrations that help deliver omni-channel support.
Dialpad Support is now called Dialpad Contact Center!
Why the rename? We want to realign and rebrand our product so that it’s clear that Dialpad’s offering is more robust than just a call center. We offer reporting and dashboards, agent coaching, calling capabilities, and native integrations that help deliver omni-channel support.
